Creative Thinking. Smarter Technology — Since 2008

Website Maintenance & Hosting FAQs

Annual maintenance plans, hosting, backups, security, domains and speed: what they involve and why they matter.

Website Maintenance & Hosting questions and answers

What is website maintenance?

Website maintenance is the ongoing work that keeps a website secure, fast and accurate after launch: software and plugin updates, security monitoring, backups, uptime checks, bug fixes and content changes such as updating prices, photos or team members.

How much does website maintenance cost?

Annual maintenance for a small business website typically costs ₹5,000 to ₹20,000 per year, depending on the size of the site, the platform and how many content updates you need. eCommerce stores and web applications need more extensive plans.

What is an AMC for a website?

An AMC (annual maintenance contract) is a yearly agreement that covers regular maintenance tasks and a set amount of support time for changes. It gives you predictable costs and priority support instead of paying for each request separately.

How often should a website be backed up?

Websites that change frequently, such as stores and blogs, should be backed up daily. Mostly static business websites can be backed up weekly. Backups should be stored away from the main server and tested occasionally to confirm they restore correctly.

What happens if my website gets hacked?

We take the site offline if needed, identify how the attack happened, remove malicious code, restore from a clean backup, patch the vulnerability, change passwords and request removal of any Google security warnings. Clients on maintenance plans get priority recovery.

Why do WordPress websites need regular updates?

WordPress core, themes and plugins release updates to fix security holes, bugs and compatibility issues. Outdated plugins are the most common cause of hacked WordPress sites, so updates should be applied regularly, ideally after testing on a staging copy.

What is the difference between shared, VPS and cloud hosting?

Shared hosting puts many websites on one server and is cheapest, suitable for small sites. A VPS gives you reserved resources on a virtual server for better speed and control. Cloud hosting spreads resources across infrastructure that can scale with traffic, suiting growing stores and applications.

Can you manage my domain and hosting renewals?

Yes. We track renewal dates, remind you in advance and handle renewals so your website and email never go offline because of an expired domain or hosting plan. Domains always remain registered in your name.

Can you move my website to better hosting?

Yes. We migrate websites, databases and email to faster, more secure hosting with minimal downtime, usually scheduling the switch outside business hours and checking everything after the move.

Do you provide business email?

Yes. We set up professional email addresses on your domain (such as name@yourcompany.com) using Google Workspace, Microsoft 365 or hosting-based email, and configure SPF, DKIM and DMARC so your emails reach inboxes.

How quickly do you respond to maintenance requests?

Small content changes are usually completed within one to two working days. Urgent issues such as a website being down or hacked are treated as priority for clients on maintenance plans.

Will maintenance improve my SEO?

Indirectly, yes. Maintenance keeps your website fast, secure, error-free and up to date, which supports rankings and user experience. Fixing broken links, updating content and resolving Search Console errors are all part of good maintenance.

Do you monitor website uptime?

Yes. Our maintenance plans include uptime monitoring that alerts us if your website goes down, so we can investigate and coordinate with the hosting provider quickly.

Can you maintain a website you did not build?

Yes. We first audit the website to understand its platform, code quality and any existing issues, then propose a maintenance plan. Some older or poorly built sites may need fixes before regular maintenance.

What is not included in a maintenance plan?

Maintenance plans cover upkeep and small changes. New features, new page designs, major redesigns, paid plugins or licences, and third-party service costs are quoted separately.

How do I know if my website is slow?

Run your URL through Google PageSpeed Insights. A mobile score below 50 or a Largest Contentful Paint above 4 seconds means visitors are likely leaving. Google Search Console's Core Web Vitals report also shows how real users experience your site.

Do you offer website speed optimization?

Yes. We optimise images, remove unused code and plugins, add caching and compression, improve server configuration and fix Core Web Vitals issues. Our target is a PageSpeed score of 90+ where the platform allows. See our speed optimization service.

What is an SSL certificate and does it need renewal?

An SSL certificate encrypts the connection between your website and visitors and enables HTTPS. Free certificates renew automatically every few months; paid certificates renew yearly. We monitor SSL so it never expires unnoticed.

Can you update content on my website regularly?

Yes. Maintenance plans include a monthly allowance for content updates such as new photos, offers, blog uploads, team changes and price updates. Larger content projects are quoted separately.

Do you check my website for broken links and errors?

Yes. We periodically scan for broken links, missing images, form errors and Search Console issues, and fix them as part of maintenance.

Can I cancel my maintenance plan?

Yes. Maintenance plans can be cancelled before the next renewal date. Before handing over, we share a complete backup and all logins so you or another developer can continue managing the website.

Is it safe to skip maintenance for a small website?

It is risky. Even small websites are targeted by automated attacks, and outdated software, expired domains or SSL certificates can take a site offline. Basic maintenance costs far less than recovering a hacked or lost website.

How do I know I really need website maintenance ?
  • Frequently updated websites are favored by all the major Search Engines, a website maintenance service could spell out better positioning/ranking for your website.
  • We can help you take care of all the alterations required on the website over a given period of time.
  • It is important that your website portrays latest information about you to attract web traffic. Obsolete information can be misguiding and definitely of little interest to your prospective customers.

Website maintenance becomes essential if the website is large & involves quite a few sections which demand frequent updates/modifications 

What will Kdrsoft's website maintenance services involve ?
  • Assistance in Website Content Management - Any editing you might need for the text/images present on the website.
  • Designing Promotional Flash Banner In case you need to start a Newsletter campaign as a brand building/promotion exercise, we could design attractive static/flash banners for the same. (Don't have a Newsletter Management System integrated into your website already that helps you manage regular campaigns yourself? (Contact Us Now.)
  • Developing Additional Web-pages - During the course of time, you may want to add more information to your website, we'd help you do so.
  • Technical Trouble-shooting - We shall ensure uninterrupted running of the website and undertake technical troubleshooting or updates to allow optimum performance of this website at all times.
  • Frequent communication Our support desk is accessible via via phone, instant messenger, live chat which would mean your needs are instantly addressed. Even if you do not call us for a couple of months, your account managers shall be in regular touch with you on a monthly basis just to ensure your satisfaction with our website maintenance services..to let you know that WE CARE.
How do I know how many hours is required to work on the website ?

Whenever you need any updates on your website you can simply give us your requirement in advance, we would calculate the same & give you an estimate of the number of hours required to do the job.

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