Pricing & Payments FAQs

Our pricing pages show a price range for each service. After a free consultation we send a written quote with a fixed price for the agreed scope. If you later need extra pages, features or integrations, we quote them separately before starting, so there are no surprises on the final invoice.

No. All prices on our website are in Indian Rupees and exclude 18% GST, which is added to the invoice as per government rules. We provide a proper GST invoice for every payment.

We accept bank transfer (NEFT, RTGS, IMPS), UPI, cheque and online payment by card or net banking through our payment link. International clients can pay by bank transfer or other agreed methods.

Website projects usually follow a 50% advance to start, 30% after design approval and 20% before the website goes live. Smaller projects may use a 60:40 split. The exact schedule is mentioned in your proposal.

SEO, social media, ad management, content and Google Business Profile plans are billed monthly in advance. SEO and content need a minimum of three months because results build over time. You can change or pause your plan with notice as described in the digital marketing pricing terms.

No. Our PPC management fee covers campaign strategy, setup, management and reporting. The ad budget is paid directly by you to Google or Meta from your own ad account, so you keep full control and transparency.

No. Domain, hosting and business email are quoted separately and billed at actuals, so you can choose the plan you need. We can register them in your name and set everything up. Renewals are charged yearly at the provider's rate.

Typically excluded are third-party costs such as premium plugins or themes, paid stock images, SMS or WhatsApp API charges, payment gateway fees, app store fees and advertising budgets, plus any work outside the agreed scope. These are always discussed upfront.

Yes. Every quote is custom. The price ranges on our pricing pages are a guide; we add or remove features to fit your requirements and budget and confirm the final price in writing.

Small changes within the agreed scope are handled as part of the project. Major changes after design approval, such as a new layout or additional sections, may affect the timeline and cost, and we will confirm the impact before proceeding.

Advance payments cover planning and work already started, so they are generally not refundable once work has begun. If you cancel mid-project, completed work up to that stage is billable. Full refund terms are listed on each pricing page and in our Terms & Conditions.

Timelines assume content and feedback are shared on time. If a project is on hold for more than 30 days waiting for client inputs, we may move it to the next available slot, and holds longer than 90 days can be closed with work completed so far billed as per the terms.

There are no hidden charges. Recurring costs, if any, are clearly stated: domain and hosting renewals, optional maintenance plans and any third-party subscriptions you choose to use.

For larger projects such as web applications and mobile apps, payments are naturally spread across milestones. For other projects we can discuss a staggered payment plan where possible.

We occasionally run seasonal offers, and we can offer better pricing when you combine services, for example a website with a year of SEO or social media management. Ask our team about current offers.

We keep overheads low with an in-house team, a proven process and reusable components, and we pass those savings on. Lower price does not mean shortcuts: every website is responsive, fast, secure and SEO-ready.

You are paying for a reliable team, a project manager, quality checks, documentation, post-launch support and a company that will still be there when you need help years later. Many clients come to us after a freelancer became unreachable.

Yes. Every payment is backed by a GST tax invoice from Kdrsoft Technologies with all required details for your accounts.

The free support period starts on the day the website, app or campaign goes live. It covers fixes for issues within the delivered scope, not new features or content additions.

We send renewal reminders at least 15 days before expiry along with the invoice. Services are renewed after payment, and we pause renewals only if you ask us to.

Yes. You can add pages, modules or features at any time. We credit the value of work already completed where it is reused in the upgraded scope.

No. Initial consultations and quotations are free. Detailed discovery workshops, technical audits or strategy documents for large projects may be quoted separately, and that fee can be adjusted against the project if you proceed.

If hosting is not renewed, the website will go offline after the provider's grace period. We always offer you a full backup before any service is stopped so you can move the website elsewhere.

Monthly marketing fees are for work performed during that month and are not refundable. You can stop the service with the notice period mentioned in the pricing terms.

Contact us through the contact page, call or WhatsApp us with the service you need. We will confirm your requirements, share a proposal and invoice for the advance, and schedule a kick-off call once payment is received.